Kenya Airways

Contact channels

Booking and reservations

For a new itinerary, check the route, fare conditions and ticket seller before completing your purchase.

Changes, cancellations and refunds

Find the ticket issuer on your confirmation. Use its instructions to check whether a change, cancellation or refund is available for your fare.

Before getting in touch

For Kenya Airways, begin with the online service page linked below. Keep the flight date, departure airport and reservation code nearby.

• Keep a copy of any new itinerary.
• Find the ticket issuer on the receipt.
• For a delayed bag, keep the baggage report number.

Reader reviews

Sources

• www.kenya-airways.com/en/
• www.kenya-airways.com/