Contact channels
Company website
US and Canada contact number in United’s published messaging terms
Company website
Refund requests and information
Use this form to request a refund or check its status. Expense reimbursement and flight-disruption compensation use United Customer Care; eligibility is assessed by United.
Booking and reservations
For a new itinerary, check the route, fare conditions and ticket seller before completing your purchase.
Changes, cancellations and refunds
Find the ticket issuer on your confirmation. Use its instructions to check whether a change, cancellation or refund is available for your fare.
Specialist departments
United Airlines
MileagePlus account and number help
A loyalty membership number identifies your own account; it is not a customer-service telephone. Use the airline’s sign-in or account recovery page to retrieve it privately.
MileagePlus Service Center
+1 800-421-4655
Daily 7 am–midnight Central
United Airlines
United Jetstream for agencies
This is the airline’s professional-agent resource. Access, eligibility and any agency fares or discounts are controlled by the airline, not the directory.
Open department pageUnited Vacations / ALG Vacations Corp.
United Vacations package support
Check the United Vacations / ALG Vacations Corp. page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
United Vacations package support
+1 888-854-3899
United Packages / Priceline
United Packages booked with Priceline
Check the United Packages / Priceline page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
United Packages booked with Priceline
+1 833-901-4500
United Cargo / TrustUA
United Cargo TrustUA — funeral shipments
Check the United Cargo / TrustUA page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
United Cargo TrustUA — funeral shipments
+1 855-822-2737
United Airlines
Regional and airport contact guidance
Check the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open department pageUnited Airlines
United refund requests and status
Check the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open department pageUnited Airlines
Accessibility Desk and travel assistance
Check the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Accessibility Desk
+1 800-228-2744
United Airlines
International reservations by country
Check the United Airlines page for this specific department. Use it for the purpose shown here; private case details belong with the provider.
Open department pageUnited Airlines
Airport information and terminal maps
Look up the airport on the airline’s own airport-information page. A central US reservations number is not a direct telephone for every airport, station or ticket office.
Open department pageUnited Airlines
Investor relations contact
Corporate and investor enquiries have a separate published route. This directory does not list a private CEO number or describe a passenger reservations line as executive or HR support.
Open department pageUnited Airlines
Employment and benefits information
The airline’s careers site provides public employment information. Current staff and retirees should use their employer-issued HR or benefits channels. The passenger reservations number is not presented as an HR, payroll or employee-benefits line.
Open department pageUnited Airlines
Baggage Recovery Center
Baggage Recovery Center. See the airline page for instructions for this department.
Baggage Recovery Center
+1 800-335-2247
Before getting in touch
Start with United Reservations for a booking enquiry in the US or Canada. If you are following up on a checked bag, use the baggage contact and keep the report number at hand.
- Find your United confirmation.
- Keep the bag tag for a baggage enquiry.
- For a written follow-up, include the existing case number.
Reader reviews
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Describe your own experience. Keep ticket numbers, account details and private contact information out of the published text.
Sources
- guam.united.com/
- www.united.com/en/GY/baggage/bag-help
- cloud.enews.united.com/text-messaging-terms.html
- www.united.com/en/us/fly/help/contact-reservations.html
- www.united.com/en/us/refunds
- www.united.com/